Expertise for your IT landscape: Operation and monitoring of EAM and ITSM

Greater security, more capacity and less downtime with handz.on’s IT service

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handz.on – Operation and monitoring

Reliable support for IBM Maximo, IBM Control Desk and USU IT Service Management

Greater stability and security

We search for and eliminate security gaps to ensure reliable operation of your IT solutions

More capacity

You benefit from our expertise and are free to focus on your core business

Reduced downtime

We resolve IT incidents quickly and easily, which means that long downtimes are significantly reduced

Operation and monitoring: not just an off-the-shelf service

As a certified IT consultant and IT operator, handz.on is your professional point of contact for operation and monitoring of the EAM solution IBM Maximo and the ITSM solutions IBM Control Desk and USU Service Management.

You decide whether we work directly on-site at your company or control the IT processes from our data center (certified according to ISO 27001).

In order to be able to offer you the right service for your requirements and your IT landscape, we will work with you to create a tailored service package.

You can opt for just the basic service of operation and monitoring, or a fully managed service including implementation of software updates, security fixes, configuration and performance analyses, as well as first- and second-level support.


  • For reliable EAM and ITSM
    We take care of operation and monitoring of IBM Maximo, IBM Control Desk and USU
  • Needs-based
    We offer customized service packages that are tailored precisely to your needs
  • Pricing
    Flat rate or lease: We’ll be happy to provide you with a quote

Your expert for enterprise asset management and IT service management

  • Certified expertise
    Experienced IT consultants with many years of specialist expertise
  • Agile project approach
    Agile workflows tailored to the respective customer and solution make for optimal collaboration and excellent results
  • High level of usability
    User-friendly, requirements-based implementation of solutions


Let us help you create your customized service package

Your IT consultant for operation and monitoring of your EAM and ITSM solution.

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Enterprise asset management and
IT service management

Your IT service for operation and monitoring

We align the operation and monitoring of all EAM and ITSM solutions with the requirements of our customers. This allows us to deliver the specific results that your business needs – for greater stability in your IT landscape, more capacity in day-to-day operations and reduced downtime.

 Enterprise asset management and IT service management
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