IT consulting for IBM Control Desk
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The control center for your IT service management
IT consulting by handz.on for implementation and customization of IBM Control Desk
Greater user acceptance
We increase the level of acceptance among your end users through the user-friendly implementation of ICD
More efficient processes
The digitization and consolidation of IT processes in ICD increases the quality of your work and data
Less downtime and maintenance
By planning, cleaning up and optimizing your IT landscape, we reduce downtime and maintenance costs
IBM Control Desk: Central ITSM
With ICD, you get a central, multiclient platform that combines all the tasks, tools and services of your IT service and supports their interaction.
- Your IT service management in one place
IBM Control Desk lets you manage your business processes, services and configuration items in one place
- Increased efficiency
IBM Control Desk enables you to respond quickly to requests and tickets, guaranteeing optimal service quality for your employees
We’ll be happy to provide you with a quote for a concept, IT consulting and implementation
Training courses and workshops for ITSM and ITCM with handz.on
- Official IBM partner
- Planning and implementation
Design and implementation of low-maintenance interfaces to other systems in your IT landscape
- Comprehensive support
Analysis, configuration, customization and optimization with a focus on a high level of usability and straightforward upgrades
- Proven workflow
Standardized routines for upgrades, data migration and replacement of other IT systems
IBM Control Desk and IBM Maximo: Two different tools
IBM Control Desk is also often called IBM Maximo. Although the two solutions have a common history, they are independent tools.
Ask us – without obligation – about the service we provide for you
handz.on: IT consulting for concept, analysis, customization and implementation. We look forward to hearing about your project.
handz.on: Certified IT consulting for IBM Control Desk
Analysis, concept, implementation, support
Our certified IT consultants with many years of experience will implement your department’s specific requirements in user-friendly IT solutions and guide you through all phases – from initial analysis to support for the implemented tool.