IT consulting for IBM Control Desk
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The control center for your IT service management
IT consulting by handz.on for implementation and customization of IBM Control Desk
![Benutzerakzeptanz Kapazitaeten](https://www.on.de/wp-content/uploads/2022/06/benutzerakzeptanz-kapazitaeten.png)
Greater user acceptance
We increase the level of acceptance among your end users through the user-friendly implementation of ICD
![maximale Effizienz Flexibilitaet](https://www.on.de/wp-content/uploads/2022/06/max.effizienz-flexibilitaet.png)
More efficient processes
The digitization and consolidation of IT processes in ICD increases the quality of your work and data
![Verringerung Ausfallzeiten](https://www.on.de/wp-content/uploads/2022/06/verringerung-ausfallzeiten.png)
Less downtime and maintenance
By planning, cleaning up and optimizing your IT landscape, we reduce downtime and maintenance costs
IBM Control Desk: Central ITSM
With ICD, you get a central, multiclient platform that combines all the tasks, tools and services of your IT service and supports their interaction.
- Your IT service management in one place
IBM Control Desk lets you manage your business processes, services and configuration items in one place - Increased efficiency
IBM Control Desk enables you to respond quickly to requests and tickets, guaranteeing optimal service quality for your employees - Pricing
Weāll be happy to provide you with a quote for a concept, IT consulting and implementation
Training courses and workshops for ITSM and ITCM with handz.on
- Official IBM partner
Since 2009 - Planning and implementation
Design and implementation of low-maintenance interfaces to other systems in your IT landscape - Comprehensive support
Analysis, configuration, customization and optimization with a focus on a high level of usability and straightforward upgrades - Proven workflow
Standardized routines for upgrades, data migration and replacement of other IT systems
IBM Control Desk and IBM Maximo: Two different tools
IBM Control Desk is also often called IBM Maximo. Although the two solutions have a common history, they are independent tools.
![ibm-control-desk-and-ibm-maximo IBM Control Desk and IBM Maximo: Two different tools](https://www.on.de/wp-content/uploads/2021/12/ibm-control-desk-und-ibm-maximo.jpg)
![img-bg](https://www.on.de/wp-content/uploads/2021/10/img-bg.jpg)
Ask us ā without obligation ā about the service we provide for you
handz.on: IT consulting for concept, analysis, customization and implementation. We look forward to hearing about your project.
handz.on: Certified IT consulting for IBM Control Desk
Analysis, concept, implementation, support
Our certified IT consultants with many years of experience will implement your departmentās specific requirements in user-friendly IT solutions and guide you through all phases ā from initial analysis to support for the implemented tool.
![zertifiziertes-IT-Consulting-fuer-Risikomanagement Certified IT consulting for IBM Control Desk](https://www.on.de/wp-content/uploads/2021/12/zertifiziertes-IT-Consulting-fuer-Risikomanagement.jpg)
![img-bg](https://www.on.de/wp-content/uploads/2021/10/img-bg.jpg)