IT consulting for IBM Control Desk

For the planning, implementation and optimization of IBM Control Desk

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The control center for your IT service management

IT consulting by handz.on for implementation and customization of IBM Control Desk

Greater user acceptance

We increase the level of acceptance among your end users through the user-friendly implementation of ICD

More efficient processes

The digitization and consolidation of IT processes in ICD increases the quality of your work and data

Less downtime and maintenance

By planning, cleaning up and optimizing your IT landscape, we reduce downtime and maintenance costs

IBM Control Desk: Central ITSM

With ICD, you get a central, multiclient platform that combines all the tasks, tools and services of your IT service and supports their interaction.

  • Your IT service management in one place
    IBM Control Desk lets you manage your business processes, services and configuration items in one place
  • Increased efficiency
    IBM Control Desk enables you to respond quickly to requests and tickets, guaranteeing optimal service quality for your employees
  • Pricing
    We’ll be happy to provide you with a quote for a concept, IT consulting and implementation

Training courses and workshops for ITSM and ITCM with handz.on

  • Official IBM partner
    Since 2009
  • Planning and implementation
    Design and implementation of low-maintenance interfaces to other systems in your IT landscape
  • Comprehensive support
    Analysis, configuration, customization and optimization with a focus on a high level of usability and straightforward upgrades
  • Proven workflow
    Standardized routines for upgrades, data migration and replacement of other IT systems

IBM Control Desk and IBM Maximo: Two different tools

IBM Control Desk is also often called IBM Maximo. Although the two solutions have a common history, they are independent tools.

IBM Control Desk and IBM Maximo: Two different tools
Your ICD

Ask us – without obligation – about the service we provide for you

handz.on: IT consulting for concept, analysis, customization and implementation. We look forward to hearing about your project.

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handz.on: Certified IT consulting for IBM Control Desk

Analysis, concept, implementation, support

Our certified IT consultants with many years of experience will implement your department’s specific requirements in user-friendly IT solutions and guide you through all phases – from initial analysis to support for the implemented tool.

Certified IT consulting for IBM Control Desk
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